Grapevine

September 2004

“Welcome to the first issue of Adeptia newsletter.

 

Over the past four years we have growing list of customers, partners and friends who have shown interest in our company and the solutions that we have to offer.  This newsletter is intended to keep all of you updated on the latest news and events at Adeptia.

 

We hope you find the first issue of the Adeptia Grapevine informative and useful as you plan to make the most of business improvement opportunities that surround you.”

 

                                                                                                               
- Lou Ennuso, CEO, Adeptia Inc.

 

Company News

 

 

Meadowbrook Insurance Group selects Adeptia as enterprise-wide business process integration product

   

Meadowbrook Insurance Group (MIG), a leader of Alternative Risk Solutions has selected Adeptia as the core technology for its enterprise-wide integration strategy.  Adeptia solution has enabled automation and streamlining of Meadowbrook’s back office operations that include data management of reinsured policies originally bought from the insurance carriers. For further information on MIG, please visit its corporate website at www.meadowbrook.com.

In a few weeks, Adeptia has implemented an automated and seamless data transformation for Meadowbrook, which includes application of complex mapping rules, simultaneous lookups in multiple databases and XML files and generation of ACORD AL3 data files. Adeptia product also performs validation, loading and exception-handling process for Meadowbrook, which reduces mistakes and errors and speeds up time to market.

Adeptia has deployed complete, re-usable processes to enable rapid on boarding of new partners. This Partner Interface process performs complex tasks, and yields clear and quantifiable results. Now Meadowbrook can integrate with other business partners without developing and deploying custom data integration interfaces that often require extensive involvement of the IT team and increase IT expenditure.  To read related case studies, please visit the Customers section.

 

 

Adeptia joins ACORD Insurance standards organization

   

Adeptia joins Association for Cooperative Operations Research and Development (ACORD), the leading standards organization for the insurance industry. ACORD Standards enable agents, brokers and other data partners to transact business electronically. These standards serve as a common communication method that multiple parties use to shorten the transaction cycle and improve business efficiency. For more information about ACORD, please visit www.acord.org. 

 

Adeptia provides quick-to-deploy, cost-effective, ACORD based business process solutions for the insurance industry. Adeptia’s BPM Server product includes ACORD XML and AL3 data formats to facilitate exchange of data in industry-specific, accredited formats and improve communication among carriers, agents and customers.

 

 

Gregg Hartemayer and Joe Locke join Adeptia Board of Directors

Adeptia announces the appointment of Gregg Hartemayer and Joe Locke to its board. Gregg and Joe bring an incredible depth of business experience that will help Adeptia expand its market and secure its continuous growth. 

As the group chief executive of Accenture's Technology & Outsourcing capability group, Gregg had overall responsibility for Accenture's Global Business Solutions, Global Technology Solutions, Outsourcing & Infrastructure Delivery, and Technology & Research business units, and the company's Alliances organization. Before taking on his role as chief executive at Accenture, Gregg was the head of Products Operation group, which includes Automotive, Consumer Goods & Services, Transportation & Travel Services, Industrial Equipment, Retail, and Pharmaceuticals & Medical Products industry groups.

Joe is president and owner of Joseph J. Locke & Company, Ltd. an independent Registered Investment Advisor. The company is an asset manager and financial planning organization formed in 1998 serving individual investors and small businesses. Previously, Joe served as President and CEO of the American General Financial Institution Group, a company that marketed insurance, annuities and equities through some of the country's largest banks and financial institutions. In his 30+ years in the financial services industry, Joe held a number of senior positions in USLIFE Corporation and All American Life prior to their merger into American General Financial Group. During this tenure he served on the board of directors of All American Life and the company of which he was president. He is a 1968 graduate of the College of Business of Northern Illinois University.

 

Powerway and Adeptia announce partnership to offer supply chain integration solution for the Automotive Industry

 

Powerway Inc.and Adeptia join hands to deliver a powerful Integration Acceleration Solution (IAS) for the automotive industry. IAS facilitates seamless connectivity between OEMs, Tier 1 and other suppliers through automated implementation of APQP and other quality and product engineering processes. Powerway and Adeptia aim to use IAS to enable collaboration among OEMs and suppliers such that they function as virtual extended enterprises, and rapidly get to the market with their state-of-the-art products. You can learn more about Powerway at www.powerwayinc.com.

 

Collaboration between Adeptia’s core competence in integration and data connectivity, and Powerway’s subject matter expertise has enabled incredibly rapid deployment of IAS for General Motors.  With Adeptia’s technology as the core, Adeptia and Powerway partnered to pre-build APQP workflows/processes and establish connectivity to Powerway.com. Tier 1 Vendor could not do this in 18 months, whereas IAS was deployed just in few weeks.

 

Product News

 

 

Adeptia announces BPM Server for business process management, automation and optimization

 

Adeptia announces the launch of Business Process Management Server, which can define business workflows graphically, allowing business analysts to get directly involved in designing and validating business process flows. The IT developers at a significant low cost of ownership can then rapidly implement these process flows.  

  

Adeptia launches its BPM Server that Manages, Automates, Optimizes end to end business processes.

 

- Manage: Collaborate, design and document business processes

- Automate: Implement execution of process flows

- Optimize: Track, monitor and improve business performance

 

Adeptia BPM Server is designed to serve process-oriented companies of small, medium and big size.

 

Industry-specific solutions

 

Adeptia has included industry-specific ‘pluggable’ functionality for the Property & Casualty and Reinsurance verticals. This functionality not only helps streamline business processes but also endows flexibility and agility to business. Deployment of Adeptia BPM Server in these verticals will significantly improve communication and relationships among carriers, agents and customers.

 

Rapid technological changes and diverse service schemes offered by various automotive companies are primary causes of cutthroat competition and shift in customer loyalty. Automobile companies implement Automotive Product Quality Planning (APQP) to meet these challenges. Adeptia BPM Server enables automated and effective implementation of APQP. It helps save inventory; manufacturing and operational costs in a way that the benefits are passed to customers in the form of improved but competitively priced products. For more information on Adeptia solutions, please visit the Solutions section on the Adeptia website.

 

The functionality of Adeptia BPM Server is capsulated in the following components:

 

  • Adeptia Business Process Designer is an intuitive, easy to use BPMN-standard based interface. It allows business analysts to quickly design crucial processes that govern an organization. The process designer enables documentation of processes to support compliance with government regulations and maintain new industry standards.
  • Adeptia Business Process Workflow facilitates delegation of tasks taking into account the human element at the right points in any process. It allows modeling and simulation of newly designed or modified processes to analyze probable results. Users can optimize business-critical processes to incrementally improve operational efficiency of their organization.
  • Adeptia Business Process Executor automatically identifies tasks and assigns them to appropriate people and endows agility to businesses. The Process Executor performs close-loop functions, thus requires least human intervention.
  • Adeptia Business Process Integrator integrates varied information seamlessly irrespective of number and variety of back end systems and technologies. It represents the transformed information in the industry-specific, accredited formats, e.g. ACORD, EDI etc.
  • Adeptia Business Task Manager functions as an assistant to users. It reminds them about their scheduled tasks as well as keeps them informed about their statuses.
  • Adeptia Business Process Monitor identifies, analyses, reports and manages errors that might occur at different stages of process execution. It watches each step of a process from initiation to completion. Users can personalize this component to define performance metrics. Managers can track their as well as team’s performance to take proactive actions and improve decision making.

 

To learn more, please visit the Products section on the Adeptia website.

 

 

Adeptia Announces XML Mapper

 

Adeptia releases its XML Mapper, a standalone product that provides drag-and-drop, wizard-driven interface to specify complex data transformation rules. Using Adeptia XML Mapper, mapping rules can be applied in English and the corresponding XSLT is generated automatically.

 

In order to significantly improve business, Adeptia XML Mapper bridges the gap between IT and business users that work in isolation and are deprived of the opportunity to collaborate. Adeptia XML Mapper involves both IT and business people to streamline and automate complex and time-consuming processes. Business users can design organizational processes and IT people can execute them effectively. This way both contribute to the success of their organization.

 

Adeptia XML Mapper is designed to serve process-oriented industries, for instance, insurance, automotive etc.

 

Adeptia XML Mapper includes the following components:

Input and Output Data Formats Managers: The Input Data Formats Manager is an interface that allows users to upload input data formats and map their values to that of output data formats. The Output Data Formats Manager interface facilitates mapping of the output data formats with the input data formats. The mapping of input and output data formats is performed using easy-to-use point and click method. Graphical display of data maps in these interfaces makes it easy to spot and resolve errors. Data formats generated using these components can be saved in the PDF format for ease-of-use. 

The aforementioned components play vital role in integrating crucial information that resides in disparate systems, and which can be used for multiple purposes. In other words, these Data Formats Managers help meet needs that mainly arise due to mergers and acquisitions, or an organization’s decision to optimize the crucial data scattered across various departments and systems, to increase business opportunities with existing customers.

 

Input Data Formats Manipulator: This component facilitates further customization of values of the input data formats to enable easy mapping of input and output data formats. This functionality enables multiple use of a single piece of information.

A scenario to describe the need of this component is: To expand their businesses, organizations may agree to share their customers’ data among other industries. For instance, home loan customers can be potential targets for insurance products, and life insurance buyers can be a good source of revenue to Banking organizations. To get more business from the home loan and life insurance buyers, banking and insurance companies may like to swap their customers’ details respectively. By sharing non-confidential information both industries can increase revenues.

 

 

Business Process Management (BPM) Concepts

 

BPM and BPM System

 

Business Process Management is a framework that facilitates streamlining of complex business processes to improve operational efficiencies and productivity. As a consequence, it increases customer satisfaction and revenues.

 

A BPM system is a tool that leverages existing IT infrastructure to meet the aforesaid goals. It facilitates management and optimization of all business processes—from people hiring to sales. Using a BPM system, users can automate human-oriented and paper-based processes, as well as handle system-to-system processes.

 

BPM and BPM System Benefits

 

Collaboration of IT team and business users:  IT teams and business users are known to have polar opposite philosophies of their common business: former focus on technology; later on deliverables, profits etc. They work towards the same objective but in a different way. Business Process Management allows both groups to complement each other. This way, existing processes are validated and improved and new processes are envisioned while considering the advantages and limitations of existing technologies. 

 

Effective Supply Chain Management: To beat competition, manufacturing companies are striving to offer to their customers, products with better features at a cost lower than their competitors can offer. This is possible if inventory and manufacturing costs are reduced further.  Models including APQP and Six Sigma promise operational efficiencies and improvement in product quality. However, applying these models demands diligence, and support from employees as well as supply chain partners.  BPM plays a vital role in implementation of these models.

 

Applied Business Intelligence: Business Intelligence requires analyzing and exploring structured, domain-specific information to discern trends or patterns that help derive insights and draw effective conclusions. Business Process Management facilitates monitoring and reporting of business processes and automated analysis of crucial data, which further helps formulate corrective / improvement measures and set up quantifiable goals to meet the business objective. Therefore, it would be appropriate to claim that BPM encompasses BI, and a BPM system helps implement BI.

 

Automated Knowledge Management: Information begets knowledge! When inaccessible data, buried under disparate systems, is processed and customized as information, it leads to transformation of entire business.  Organizations these days set up dedicated departments that focus entirely on information or knowledge management. A BPM system facilitates automation and management of information.

 

Simplified Quality Management: To improve productivity and to win customers’ loyalty, process oriented companies continuously apply and upgrade quality standards like ISO.  Tracking and managing conformity to quality processes and procedures is, in itself, a challenging task. A BPM system helps implement these standards as well as makes it easy for employees to comply with industry norms.  Automotive and Insurance industries are already experiencing these benefits of BPM.

 

Focus on core business: Organizations can share their responsibilities and give the onus of performing painful operational activities to a BPM system. This improves operational efficiencies and allows business users to focus on their core businesses. Furthermore, managers can automatically track theirs’ as well as teams’ performance and improve their decision-making skills.

 

Improved productivity and profitability: This is bound to happen! BPM begins with cost reduction and continues improving profits in customer-driven markets. It is all about saving and making more money in challenging situations that do not offer leeway.

 

Trouble-free mergers and acquisitions:  Organizations want to get fast entry to new markets; expand their market share, acquire established name brands, as well as enjoy new distribution channels and better operational infrastructures. Mergers and acquisitions help organizations meet all these goals but they too have some side effects. A BPM system functions as a panacea in this area. It helps manage, automate and optimize business processes using existing IT infrastructure, irrespective of disparate technologies and platforms.

 

Painless Change Management: Change Management is a process of controlling changes to the infrastructure or any aspect of business, in a controlled manner as well as implementing approved changes with minimum disruption. First phase of BPM requires reviewing of processes and tools that enable them. At the final stage, when improved or new processes (if required) are implemented, the whole organization is transformed. In other words, change is automated without troubling people.

 

Business adaptability and agility: Business agility is about improving the cycle time for managerial actions.  A BPM system, through automation of business processes and better monitoring and reporting, provides agility to businesses. BPM endows flexibility to quickly adapt to market changes resulted from volatile political and capital conditions or even catastrophes; it allows organizations to take proactive actions.

 

To learn more, please visit the Products section on the Adeptia website.

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