2020-04-09
As enterprises across the globe build contingency plans in response to COVID-19, cancelling gatherings, events, conferences and postponing employee travel, minimizing supply chains disruption is a key priority for not only enterprises but governments as well.
2020-03-17
Back in 2003, Frederick F. Reichheld, a consultant with Bain & Co., established the Net Promoter Score (NPS) to help companies gauge customer happiness and loyalty.
2020-02-11
Net Promoter Score (NPS) is a trusted measure of customer contentment and loyalty. It is a measurement of how satisfied customers are and how likely they are willing to recommend your brand or company to others.
2019-10-31
The first and most crucial step to data analysis is data preparation. While enterprises may invest billions on gathering and analyzing streams of data with technology, it may not always reap dividends– with ineffective data preparation as the biggest hurdle.
2019-10-09
With the explosion in data volume and variety, data exchange has evolved from a single action to a sequence of steps for sending data from one place to another.
2019-08-27
Conventional on-premise ETL solutions come bundled with a set of migraines. Usually built in-house, such tools are complicated, fragile, time-consuming, and expensive. They work on batch processing principle as opposed to real-time processing, and so can quickly become obsolete.
2019-07-23
Employing Net Promoter Score (NPS) surveys to gauge how likely people are to recommend your business may have its shortcomings, but it’s gradually turning into a must-have for evaluating company perception and branding.
2019-06-04
Big data is rapidly gaining traction among business industries, and healthcare and pharmaceuticals are no exception. Truth is, after transforming customer-facing functions including sales and marketing, Big data can offeravaluable insightthat holds potential to change the face of the medical industry by combating innate issues,such as declining success rates and stagnant patient data pipeline.
2019-04-16
In the current age of digital transformation, IT plays a pivotal role. Conventionally considered as a tool to allow business processes to run smoothly behind the scenes, in the era of Big Data and Uberization, IT has become THE business process.
2019-03-19
The new digitally-conscious customer has new demands. They are spoilt for choice, have higher, myriad, and mutable expectations, and vouch for personalized experience and transparency.
