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2021-12-07

How Self-Service Integration Can Empower IT

How Self-Service Integration Can Empower IT

IT teams are dealing with more data, devices, and applications than ever. Some estimates stipulate that the true picture is more extreme, with the average medium to large-sized business using between 300 and 400 cloud apps

Oftentimes, these applications aren’t purchased through IT or managed and tracked properly. It’s a huge governance and security risk. 

The days of businesses relying on central IT for all data-driven operations are over, but IT is still on the hook for quickly building connections between all the apps that are procured by other departments. 

The majority of integration technologies are designed to speak to apps, not business users. Unless you speak SOA, ESB, REST, or SOAP, you have to put all the responsibility on the technical folks who do. And if you’re one of the technical people, you’re expected to do everything – and you don’t have time to keep up.

Legacy integration solutions also simply fail to scale fast enough to keep up with emerging business demands and changing customer mindsets. 

Companies that can reimagine their data integration using self-service will be successful. In this blog post, you’ll see how self-service integration can reorient their business teams to handle operations while allowing IT to focus on governance and drive more high-value tasks instead. 

Reimagine IT with Self-Service Integration 

Self-service integration can play a vital role in enabling IT teams to govern and innovate. Self-service integration solutions allow non-technical business users to connect apps and data in minutes instead of months without exhausting valuable IT resources. 

Companies can leverage AI and automation to empower their non-techies to create data connections and monitor them at speed and scale. By enabling business users to execute data-driven tasks like onboarding in minutes, streamlining other processes in question. Meanwhile, IT users monitor the apps and integrations – thus freeing them to focus on innovation. Ergo, companies can manage as well as monitor all integrations to ensure the quality and consistency of business demands. 

With a self-service integration solution in place, IT can facilitate control and governance along with security. 

Pre-built application connectors for popular applications like Shopify, NetSuite, Salesforce, MS Dynamics, CRM, HubSpot, Marketo, Magento, Zendesk, Dropbox, and more enable business users to create data connections and directly exchange information with these applications. By empowering business users to connect apps and data, businesses can reduce the integration development and implementation time and free IT from the burden of building and maintaining connections.

Another big advantage of using self-service integration is that IT can add value by overcoming integration project backlogs and becoming a proactive leader as their companies embark on transformational journeys.