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2019-08-22

In this fast-paced world, technology has been used as a strategic tool by manufacturing firms to improve their competitiveness and operational efficiency. One such useful technological innovation is Electronic data exchange (EDI). 

EDI can be defined as “the computer-to-computer exchange of business documents in a standard electronic format between business partners”. It is strategically important as good information systems play a cardinal role in helping manufacturers survive in the digitally competitive era.