Employing Net Promoter Score (NPS) surveys to gauge how likely people are to recommend your business may have its shortcomings, but it’s gradually turning into a must-have for evaluating company perception and branding.
Employing Net Promoter Score (NPS) surveys to gauge how likely people are to recommend your business may have its shortcomings, but it’s gradually turning into a must-have for evaluating company perception and branding.
Successful marketing or branding campaigns begin with empathizing, visualizing, and understanding your audience. And a well-defined audience creation requires organizations to build a concrete buyer persona.