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In order to transform your retail ecosystem and become more customer-centric, you need to focus on areas that make a world of difference in shaping customer experiences. 

Being the lifeblood of any retail company, your business customers expect a great deal from the industry, especially with all the changes shaping habits and the economic landscape in general.

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In the retail sector, comprehending customer behaviors, approaches, needs, and pain points is immensely crucial. The right data at the right time can help retail organizations make confident, data-driven decisions. 

Incorporating a data integration solution in the retail business’s existing strategy can transform the way they do business with trading partners and provide seamless experiences to reduce churn and maximize ROI.

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In 2017, retailers and issuers lost around $31 billion because of broken chargeback processes. Reversal of transactions or chargebacks because of delays or miss outs diminished the profitability of retailers and negatively impacted their business.