Customer expectations for digital engagement with brands continue to rise. What’s lesser known is how many organizations fail to recognize the importance of digital transformation in their effort to deliver quality customer experiences.
Customer expectations for digital engagement with brands continue to rise. What’s lesser known is how many organizations fail to recognize the importance of digital transformation in their effort to deliver quality customer experiences.
The behavior, needs, and mindset of business customers today are very different than it was 10 years ago – modern-day technologies and mobile apps enable people to accomplish their goals with a simple tap or click.
Over the next few years, digital transformation is expected to be the top strategic business priority for companies across a variety of industries. Sixty percent of top CIOs and CTOs surveyed in a recent study said their IT modernization program is not ready for the future, which means we could witness many companies fast-tracking their digital technology initiatives this year.
Digital transformation gives companies the opportunity to reimagine how they run their business through the use of new digital processes and solutions.
Novel production methods, customers’ needs and demands, and consumption behaviours are putting supply chains to the test. Modern-day supply chains need to facilitate a global, interconnected network of assets, data, and processes.
Economic uncertainties and customer expectations are growing every day. Companies need technology to increase efficiency, improve results, reduce costs, deliver value promised to customers, and grow revenue.
If digital initiatives are not met, healthcare and life sciences (HLS) organizations lose money. The scenario worsens because of the disruption that changed how healthcare companies rely on IT teams as new technologies, such as telehealth and connected devices, became essential.
How do you adapt quickly to the disruption in the current business landscape?
Digital transformation plays a central role, but the rush to build, test, and manage new business systems has put tremendous pressure on teams of IT integrators.
Businesses are struggling with an acute shortage of expensive IT integrator teams, but organizational IT needs and demands show no signs of slowing. The fact of the matter is the pace of digital innovation has increased during the disruptive times, creating a demand for technology projects as well as solutions that many central IT teams simply lack the resources and time to facilitate.
To compensate, non-technical business users are increasingly taking active participation in handling data-driven operations.
Self-service-powered solutions have revolutionized the world of business. They’ve made their way into the spotlight by turning all data-driven operations simpler, faster, and more secure.
In a modern enterprise, all systems and technologies across different systems and technological solutions must function together as a well-oiled machine. This includes the processes built around those applications and systems and the people executing those processes.