Zendesk is customer service and support ticket software that allows you connect with customers on any channel. With Zendesk, you can offer excellent customer service for 24/7 support to, provide delightful experiences and generate more revenue. With Help Center, you can build a knowledge base, community, and customer portal that fits in seamlessly with your brand in a matter of minutes.
Zendesk integrations consist of two important components, Triggers and Actions. Triggers are used when Zendesk is your “Source” application and you want to sync-up data from Zendesk to your target system.
Actions are used when Zendesk is your “Target” application and you want to sync-up data from another business system into this application.
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