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Increase Both IT and Business Team Productivity

Free Up Your IT Department for High Priority Projects

With the digitization of business-to-business value chains come many efficiencies and stronger business value. However, the effort to implement new business customers into this data ecosystem is labor-intensive and requires mapping, scripting, and expert data integration developer skills. Each new customer’s digital onboarding can consume weeks of calendar time with handoffs between business and IT teams — including your customers’ business and IT teams.

Automated onboarding frees up your IT department and empowers your business users.

While your talented but scarce IT integration developers are hard at work on the critical path to new business revenue, they’re not engaged in other high priority IT projects that often require about a quarter of their efforts, drawing from those same data integration skills. Meanwhile, other team members spend time tracking the status of the business data integration implementation projects as your customers wait.

New Business Customers Are Essential and Should Be Optimized

New business customers are certainly worthy consumers of business and IT team member labor, but what if you could automate 90 percent of the work? Certainly, if customers could get results faster and you could free up person-weeks of business and IT team member efforts for every new business customer you onboard, that would be worthy of consideration.

Automate & Simplify

Increase Productivity of Four Teams

Free up expensive and scarce data integration experts

Put customer onboarding in the hands of business users

Improve sales team productivity with shorter sales cycles

Empower customers’ teams with online portal

Small Delays Can Have Huge Costs

Delays in productivity can have a wide-ranging impact on your company in other ways. Consider the projects your IT integration experts aren’t able to work on because they’re bogged down with customer data integration. How many months will go by before you can have them focus on your list of high-priority projects? You might be forced to recruit and hire new IT professionals because your existing team is spending all its time on customer onboarding. With the current scarcity of and demand for IT workers, that’s an expensive and time-consuming prospect.

Morale is also impacted when the onboarding process takes a long time and dominates the schedules of certain IT and business teams. If your team members become frustrated with the tedious data mapping workload of customer data integration, they may look for employment elsewhere. Replacing them won’t be easy.

With Adeptia’s self-service customer data integration, business users are able to quickly implement new customers without needing intermediation between their customers and the IT department, because no complicated coding or mapping is required. And, because your team members are able to accomplish more on their own, with fewer handoffs to other teams, their job satisfaction increases, and their productivity jumps.

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By automating some of the tedious parts of customer data integration, applying AI and machine learning to other aspects, and using self-service data integration for the rest, you can get customers digitally onboarded more quickly. You also dramatically enhance the productivity of everyone involved.

Would your business team members feel better about their role with your company if they had more control over business data integration and could onboard customers quickly and easily by themselves?

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Shorten Your Onboarding Time by 80%

What would it mean for your company if you could transform your onboarding process to make customer implementations 80 percent faster? What if you could shorten that onboarding time from weeks to a couple of days or hours? How much more business could you do if you were able to eliminate the single largest obstacle to onboarding new corporate clients, the slow and painful process of IT-dependent labor-intensive data integration? How many more new business deals could you sign? How much more upselling could you do with current customers? And, the most important question of all: How much more productive could both your IT experts and your business team be in performing their jobs and satisfying your customers?

With Adeptia’s self-service data integration solution, you can shorten your onboarding time by 80 percent. The process is handled by non-techie business users who are able to quickly please customers with the value you’ve promised them and are able to onboard many more new customers because the self-service process is simple and doesn’t require them to wait on IT experts, improving both their productivity and their job satisfaction. And your IT resources are now freed up to work on other business opportunities and priority projects that represent more strategic business priorities for your company — and more personally fulfilling work for them.