Faster Trading Partner Onboarding for Better Partnerships

Onboarding is an important growth lever in business. When done quickly, it enables business users easily collaborate with their trading partners or customers to drive the business forward. Conversely, those who don’t have a robust trading partner onboarding regime in place fail to grow at the speed of business. In short, organizations must quickly add new partners and suppliers to their existing ecosystem for realizing remarkable growth outcomes.
For quite long, organizations have relied on legacy systems to onboard trading partners. However, these systems make the process difficult, long, and error-prone. They are not able to support secure communication protocols (AS2, AS3, SFTP, and more) as well as the EDI and non-EDI formats that the trading partners use. As a result, companies cannot support new partner requirements and newer trading partner integrations with SaaS applications, such as Salesforce and NetSuite. Since legacy solutions cannot reliably communicate with their customers and partners, risks of companies violating SLAs accentuate. Plus, conventional trading partner management solutions need IT to build custom code that slows their ability to connect with those trading partners and effectively conduct business.