Get Your IT Team Out of the Integration Weeds
Are you using a data integration process that takes weeks (or months) to onboard business customers and requires your IT teams to perform complicated mapping and coding? Not only does that cause a delay in how quickly your customers get the value you’ve promised them, it drives up your costs by requiring more work from expensive and scarce IT integration experts, who in turn don’t have the bandwidth to work on your other priority projects.
Faster customer onboarding with AI, automation, and self-service frees up scarce IT integration developers. Consider the projects that your IT teams could complete if they weren’t bogged down in complex customer data integration.
As it stands now, your priority projects either sit in a backlog as you toil to onboard new customers, or you scour the labor market to find new employees or expensive consultants with integration expertise work on your project backlog. Meanwhile, your existing IT experts become increasingly frustrated with monotonous customer data integration coding and mapping work. In this job market, where qualified, experienced IT experts are a rare commodity, adding (or replacing) IT staff is very difficult and expensive, adding to your cost of doing business.