Dramatically Improve Business Customer Experiences
It can take weeks (sometimes months) to complete the process of digitally onboarding a new business customer. In that amount of time, not only are your IT and business departments entangled trying to accomplish this complex data management effort, your new customers are becoming frustrated waiting for the value they’ve been promised.
In some cases, when their IT teams are involved, they’re suffering from resource constraints exacerbated by your digital onboarding process.
You’re not off to a good start with those customers at the precise time first impressions are being made. Because those bi-directional data feeds support your company’s business, your new customers will want to monitor and manage exceptions on the data going in each direction between your businesses. Are they able to currently do this?