Implement Automation with Self-service to Make Smarter Decisions
Wisely making decisions that have long-lasting consequences is an underappreciated skill. Plenty of companies lack the ability to make informed business decisions – especially when the stakes are high. In today’s disruptive times, establishing enterprise automation is the decision that every business needs to make to become self-sufficient and deliver value. Automation is useful and powerful, and what’s more, it’s essential for the company’s long-term plan.
Why Is Implementing Automation Necessary?
Statistics indicate that almost sixty-five percent of companies are still either piloting a single process automation or they need to embark on their automation journey. And many have not been able to connect it with their digital transformation goals. A Forrester report states “tactical, cost-focused automation disconnected from digital transformation goals” has resulted in:
- Siloed automation (the Forrester report refers to it as “Islands of automation”)
- Reliance on a single automation technology
- A short-term approach to automation whereby long-term modernizations investments are avoided
Self-service integration solutions, machine learning, and artificial intelligence are technologies that intersect with one another and help companies solve these problems. They enable companies to weave an automation fabric, speeding operations, identifying customer demands, and accelerating revenue growth.
By ensuring automation through these modern approaches, companies can empower non-technical business users to create data connections quickly. At the same time, IT is freed to focus on more high-value, strategic business priorities. This bridges the gap between business users and IT teams. Also, business users can integrate customer data faster and meet their emerging demands without difficulty. When this occurs, companies can make good business decisions which, in turn, makes customers happy and satisfied. These customers are more likely to buy more products or services from the company, thereby creating new revenue streams.
How Does Automation Improve Decision-Making?
Self-service data integration, AI, and ML enable non-technical business users to consolidate complex data quickly. They automate all data-driven operations, minimizing errors and reducing manual intervention.
Business users can rely on features such as pre-built connectors, shared templates, AI-data mapping, intuitive screens, and much more to build data connections. They need to point and click through easy-to-navigate screens to implement onboarding connections, making it 80 percent faster. During that time, IT is freed to drive more strategic business priorities.
Companies can rely on self-service integration solutions to consolidate data faster and garner better insights. These insights can be used to make good decisions, increase customer satisfaction, and grow revenue.