Many companies take weeks (sometimes months) to digitally onboard business customers, creating an expensive bottleneck that consumes expert IT resources. Meanwhile, customers await the value they’ve been promised, and revenue is delayed. This frustrating experience also thwarts (or at least slows) the subsequent upsell of those customers, impairing future customer life-cycle revenue.
Adeptia’s self-service data integration software speeds digital onboarding by 80 percent, placing it in the hands of business analysts and virtually eliminating labor-intensive IT integration scripting for every new business customer. Customers receive their promised value much sooner, in days instead of weeks or months, and revenues are accelerated. What’s more, these delighted customers are more likely to buy additional products and services.
The complex process of integrating new business customers into your digital ecosystem can tie up scarce IT experts for weeks (or even months) of calendar time, leaving other priority IT projects understaffed. Companies are forced to spend dearly to hire additional IT data integration talent.
Adeptia’s self-service data integration software automates and streamlines the process of digitally onboarding new business customers, accelerating it by 80 percent and freeing up valuable IT experts, offsetting your company’s need to hire additional data integration experts.
It takes many companies weeks (or even months) of calendar time to digitally onboard new business customers into their data ecosystem. That data integration process consumes the schedules of scarce IT integration experts and business teams with significant negative impact on productivity of many other back-office and customer-facing teams as they engage customers in complex data integration project tasks but force them to wait for the value they’ve been promised.
Adeptia’s customer data integration software accelerates digital onboarding by 80 percent by automating many of the labor-intensive tasks required of both business and IT teams and simplifying remaining steps into a self-service business application. Business teams and processes become integrated with customers sooner, and IT integration experts are freed up to work on other priority projects. And, because team members are able to accomplish more on their own with fewer handoffs to others, job satisfaction increases, and productivity jumps.
In this digital era, the foundation of business value is predicated on the ease and capability of B2B data exchange. Companies with time-consuming and complex customer business data integration deliver frustrating customer experiences. It’s notable during first impressions, when your customers are being digitally onboarded. And that impression is reinforced when the data flows are managed, especially when data changes are required to support expanded business. Disappointed customers may look elsewhere for easier and faster service that doesn’t consume their own IT resources.
Adeptia’s self-service data integration solution accelerates digital onboarding by 80 percent, meaning customers receive their promised value in days, not weeks or months. Subsequent data management and the expanded data integration that support expanded business relationships become easier and faster as well. That helps you retain your customers and thwart market disruption.
Even when armed with state-of-the-art data integration developer tools, your IT experts face a time-consuming and labor-intensive digital onboarding effort for each new business customer you welcome. Naturally, with such an expensive process, your business must be selective about which kinds of customers are targeted. This enables your business to maximize the benefits of hard data integration labor to yield high quality revenue while accepting complex business customer data integration as the cost of doing business in the digital era.
But what if you could change the underlying math?
With Adeptia’s self-service integration software, new business customers can be digitally onboarded 80 percent faster with just a fraction of the labor. Headcount is freed up, and customers are delighted as they receive promised value much more quickly. This means your company can revisit those self-imposed customer segmentation constraints, enabling sales of your existing products/services into new and adjacent markets.
Our employee profile series welcomes Deepti, a smart and hard-working employee of Adeptia.
Working for more than six years as a Team Lead in the company’s QA division, she has utilized her outstanding technical and problem-solving skills to deliver projects on time.
Once you have formulated your strategy for adding new channel partners, you are ready to implement connections with your partners. Onboarding is central to your partners’ success in facilitating your business-to-business (B2B) services, so it must be the prime focus of your channel development program and not an afterthought.
When you start working with your existing partner onboarding structure, the old adage “don’t reinvent the wheel” fits the bill.
Data is being transferred, exchanged, and moved between businesses more frequently than ever before in the current disruptive times. Because of this, problems such as delays or data errors or modifications related to formatting, structure, and content can be significant bottlenecks with costly consequences for mid-and large-sized companies.
The problems worsen when traditional data integration methods are used.
Adeptia has proved to be a robust and versatile solution that we continue to integrate with different aspects of our business. Pricing was an important aspect of this investment and Adeptia exceeded our expectations in both performance and value for money.
Sander van Loosbroek
Chief Technology Officer, EPM
