Self-service integration provides a better CX while speeding operations.
Financial services companies face a number of IT challenges that significantly impact business operations and profitability. All these challenges involve multi-enterprise data integration as foundational to success:
Adeptia helps financial services companies address complex data integration challenges with flexible, scalable, AI-powered, self-service solutions that provide transformational business results.
Time is money. And, of course, your data is money too. Financial information needs to be handled perfectly, but data integration between you and your business partners is often labor-intensive to set up and expensive to maintain. Adeptia enables streamlined set-up and easier ongoing management and maintenance. This translates to more revenue, lower cost, and less risk.
Adeptia enables you to implement internal and multi-enterprise data integration that supports any-to-any and one-to-many messaging. Some of the examples of supported B2B messaging includes:
When you contemplate your firm’s competitive landscape, one of the growing threats is market disruptors in adjacent markets. These firms seem to be able to effortlessly offer a superior customer experience (CX) from the time that the customer is evaluating options on the web through signup with a new service provider, and then growing their relationship with that provider through a superior experience. They do this without lengthy and IT-labor intensive financial data integration on either the customer’s end or their end.
One of the reasons you are not able to outperform them is the way you integrate and manage your customer data. Conventional financial data integration and management approaches can impact critical processes such as data onboarding, transformation, and analysis — sabotaging your speed to value and ease of doing business.
Have you outsourced your business data integration to a managed service provider? In many cases, these vendors charge you by the volume of your transactions. In spite of massive economies of scale in the cloud and in network bandwidth, your costs of secure data exchange with clients can become unwieldy as you become further integrated and more successful in gaining clients.
Even worse than that, in order to onboard new customers into your data ecosystem as well as expand your level of digital integration with existing clients, your business is suddenly on hold and at the whim of the expense and availability of your vendor’s IT integration experts.
Are you in control of your B2B data exchange, or is your B2B data exchange rate the limiting factor of your business growth potential? (And of your customer’s experience journey?)
What would it mean for your business if you could re-imagine your approach to customer data integration and implementation? What if it could be done by business people — quickly, easily and securely?
Adeptia’s self-service financial services data integration empowers your business users to build data connections with your customers and partners in days, not weeks or months. By making the process simple and easy while shifting the task of integrating financial data to business users, Adeptia helps you fast forward service delivery and create compelling customer experiences while accelerating your revenue — all without expensive IT resources on the critical path.
Adeptia keeps your business users in control of your business data exchange and integration processes, while your IT teams retain data governance. As a result, business users have the tools they need to get their jobs done faster, and scarce IT resources are not tied up with menial tasks of building customer data maps and connections.
The financial services industry crafted PCI DSS (Payment Card Industry Data Security Standard) to help ensure the integrity and security of digital transactions that enable the use of credit, debit and other forms of payment cards and digital payments.
There may be no industry that relies on their customer data feeds more than those in finance. With a growing number of people accessing data in ways that weren’t impossible just a few years ago, financial institutions, insurance firms, and banks are opting for next-gen data integration solutions to find out new ways of deriving insightful information from customers.
Integration is the holy grail of development and innovation in this digital era. Every industry including finance needs it to ride the transformation wave with ease.