Customer Onboarding

Customer Onboarding

Customer Onboarding Software

Business Process Management

Get customers up to speed quickly and easily. Accelerate your onboarding process by up to 80% – and increase customer satisfaction as well as revenue-generating opportunities along the way.

Adeptia, the leading provider of customer onboarding solutions and data integration technology, is empowering companies across all industries to automate the process of onboarding customer data via simple web forms that enable business users to ingest and map data into their backend systems. By using Adeptia’s customer onboarding software, Adeptia clients are-increasing customer satisfaction and realizing more revenue more quickly without IT support.

Adeptia’s vision is to provide customers with everything they need to simplify their customer on-boarding and B2B integration processes. With Adeptia’s client onboarding software in place, customers are able to centrally manage all data flows and information exchanges across business ecosystem while leveraging their existing environment and applications for maximizing outcomes.

Adeptia’s approach to client onboarding system is unique because it enables automation of not just system-to-system and partner-to-system data flows but also the more common system-to-human business processes where business users need to interact with running data flows to view information, correct errors and resubmit data if needed.

Another unique attribute of Adeptia is that it includes a web portal, design studio and data mapper that are completely web-based and designed for business users to configure workflows and mapping rules; and monitor operations, correct errors and resubmit data…all without the involvement of IT.

Adeptia’s customer onboarding and B2B integration technology is designed to integrate customer and partner data with “ANY” application or database using industry standards.

Brian Chapman

Adeptia is a compelling product that allowed us to have an automated process for collecting and processing our customer data based on a pre-defined set of business rules in an easy-to-use approach. It helps us deliver more value to more customers with existing resources.

Brian Chapman

President of Philanthropic Services, Grenzebach Glier and Associates

Adeptia testimonials