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The Frustration of Traditional Customer Data Integration

Customers are the backbone of your business. You have dozens. Hundreds. Maybe thousands. And each one of your customers has data they need to send to and receive from you to keep business flowing seamlessly. Forecasting, budgeting, planning, procurement, manufacturing, marketing, distribution — every aspect of your business depends on flawless customer data integration.

But customer data integration is rarely flawless. The initial onboarding process can take between eight and 18 weeks due to cumbersome custom coding. During that timeframe, you are losing revenue, your branding gets impacted, and your customer is not benefiting from your products and services. Even after onboarding has been accomplished, you have to manage the flow of data on a day-to-day basis, which is a time-consuming, resource-intensive, and frustrating process.

Take the Custom Code Out of Business Customer Data Integration

Reimagine Your Customer Data Integration

Custom coding and manual data entry define traditional customer data integration. Adeptia makes both a thing of the past with the “configure, don’t code” approach of the Adeptia Connect, allowing your systems to talk to your customers’ data systems with refreshing ease, immediacy, and quality.

Maximize B2B outcomes using Adeptia’s intelligent data exchange capability

End-to-End Automation

The Adeptia solution automates every area of customer data integration, including:

Authorization of data to ensure a verifiable source
Validation of data according to established business rules
Appropriate handling of missing or incorrect data
Mapping and translation of data into preferred formats
Bulk data processing of large multiple-record data files
Routing of data to various applications for processing
Complete workflows, including reviews, approvals, and exception handling
End-to-end real-time visibility of data
Reports and dashboards to generate and deliver reports in various formats

Any-to-Any Data Conversion on Demand

Adeptia Connect is a comprehensive customer data integration software, that provides a powerful data conversion capability. This graphical, wizard-driven, easy-to-use software supports any-to-any conversion:

Flat file to XML
XML to CSV
Any Database to XML
Excel to Database
XML to EDI
HIPAA to XML
HL7 to XML
Date format, string, numerical conversions etc.
And any other combination

To help you further explore this topic, here are some relevant articles from our blog:

Ways to Reimagine Customer Data Integration and Its Future

As new consumer behaviors solidify, organizations will need to adapt to meet or exceed their changing expectations; they’ll need to delight customers and generate value faster.

Companies must prepare themselves for a rapidly developing, unpredictable environment.

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