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2022-06-28

How Self-Service Integration Can Take Your Business to the Next Level

How Self-Service Integration Can Take Your Business to the Next Level

The majority of high-growth businesses aim to advance to the next level. They’re searching for ways to build on successes to delight customers, grow revenue, increase market share, and diversify products and services. 

Of course, so are their competitors in the wake of disruption. What is the difference between the disruptors and the disrupted? 

One differentiator is the speed and agility that a high-growth business is able to create. Done correctly, companies can easily do business, deliver the value promised to customers much more quickly, innovate and scale faster than the also-rans. 

A self-service integration platform plays a vital role in increasing the speed and agility that companies need. It enables non-technical business users to implement data connections in minutes instead of months while freeing IT to focus on more high-value tasks. When businesses connect with customers much more quickly, they can address and meet the needs of those customers – at speed and scale. Needless to say, this helps companies delight their customers and encourage them to buy more products or services, thus creating new revenue streams. 

Let’s find out how self-service integration is revolutionizing the world of business.

1. Empower Non-Technical Business Users: Self-service data integration empowers non-technical business users to implement data connections in minutes instead of months. Users can leverage pre-built application connectors, shared templates, dashboards and intuitive screens, and AI-data mapping to create new business connections in minutes or hours instead of weeks or months of calendar time. 

2. Free Up IT Headcount: While non-technical business users implement new data connections, IT is freed to focus on more high-value, strategic business priorities. IT no longer needs to write custom codes and perform extensive data mappings, which usually takes time and effort. Instead, they become free to focus on other projects, especially those that help the company reduce costs. 

3. Onboard Customers 80 percent Faster: Non-technical business users to implement new onboarding connections with customers up to 80 percent faster. Users can point and click through easy-to-navigate screens to onboard customers in minutes instead of months. When users connect with customers quickly, they can deliver the value promised to customers without delay. Consequently, the company can deliver the value promised to customers and ultimately build a strong relationship with them. 

4. Drive Upsell and Grow Revenue: Self-service data integration enables non-technical business users to identify emerging customers’ needs and deliver on them much more quickly. So, it minimizes the impact disruption has on companies, making them more agile and efficient. In doing so, they are able to delight new business customers and increase their lifetime value. Such happy customers are more likely to buy more products or services from the company, ultimately driving upsell. At the same time, the company is able to create new revenue streams for the business. The company becomes more agile and efficient in the long run. 

Self-service integration serves as a catalyst in increasing the speed of onboarding and data integration, from months to minutes. By bringing non-technical business users to the forefront of business and enabling them to onboard and integrate customer data faster, it helps companies improve the ease of doing business, deliver the value promised to customers, and grow revenue quickly.