Frequently Asked Questions (FAQs)

Adeptia Automate is an AI-powered intelligent data automation platform that helps enterprises manage data at scale. It transforms messy, unstructured First-Mile Data™ from external sources into clean, validated information ready for your systems of record. The platform combines no-code interfaces, AI-driven mapping, and enterprise-grade scalability to accelerate integrations and reduce IT bottlenecks.

Unlike traditional iPaaS solutions that require technical expertise, Adeptia Automate empowers business users with no-code tools like AI-powered mapping and plain English business rules. It specifically addresses the challenge of external, unstructured data that comes from partners, customers, and suppliers. The platform learns from your patterns, suggests mappings automatically, and handles complex transformations without custom coding.

• Insurance companies managing data from multiple reinsurance partners and healthcare providers
• Financial services firms processing varied formats from numerous vendors and partners
• Manufacturing companies integrating supplier data across global supply chains
• Healthcare organizations handling patient data from diverse hospital systems
• Retail businesses synchronizing inventory across channels and partners

The AI Mapping Copilot is a conversational interface that helps users create complex data mappings without coding. You describe what you need in plain English, upload sample files for context, and the AI suggests mappings with confidence levels. It learns from your existing mappings, handles hierarchical data structures, and continuously improves its suggestions based on your approvals and corrections.

AI Business Rules let you define validation and data quality rules in plain English. Simply type rules like "Flag invoices over $10,000 without approval" and the AI converts them to executable code. You can:

• Test rules immediately with sample data
• Group multiple rules into rule sets
• Call rules via REST APIs
• See pass/fail results for each record
• Modify rules instantly without IT involvement

Our connectors go beyond basic Insert/Update operations to support advanced commands like Upsert, Merge, and Truncate. They include:

• Built-in rate limiting to prevent API overload
• Bulk operations for processing thousands of records at once
• Automatic retry logic with intelligent backoff
• Support for complex operations that maintain data integrity
• Native integration with Salesforce, NetSuite, and other major platforms

• File formats: JSON, XML, CSV, Excel, PDF, EDI, flat files, and proprietary formats
• Databases: All major SQL and NoSQL databases via JDBC
• Applications: Salesforce, NetSuite, SAP, Microsoft Dynamics, and 200+ pre-built connectors
• Protocols: REST APIs, SOAP, FTP/SFTP, AS2, and email
• Cloud storage: AWS S3, Azure Blob, Google Cloud Storage

Adeptia Automate offers complete deployment flexibility:

• Cloud: Native support for AWS and Azure
• On-premises: Install in your own data center
• Hybrid: Mix of cloud and on-premises components
• Container platforms: Kubernetes frameworks such as Azure AKS, Rancher Kubernetes Engine (RKE2), OpenShift ARO

• OAuth 2.0 authentication for secure connections
• Encryption at rest and in transit
• Role-based access control with granular permissions
• Audit logging of all activities
• Support for VPN and private network deployments
• Compliance with SOC2, HIPAA, and GDPR requirements

Yes, the platform is designed for enterprise scale:

• Horizontal scaling through load balancing
• Process millions of transactions daily
• Auto-scaling in cloud deployments
• Distributed processing for large files
• Built-in monitoring and performance optimization

Basic implementations can be operational within 2-4 weeks. Complex enterprise deployments typically take 2-3 months depending on:

• Number of data sources and formats
• Complexity of business rules and transformations
• Integration with existing systems
• Training and change management requirements

Yes, we offer comprehensive training options:

• Online self-paced courses for all user levels
• Instructor-led virtual training sessions
• On-site training for enterprise customers
• Role-based training paths for business users, developers, and administrators
• Certification programs for advanced users

• 24/7 technical support for production issues
• Dedicated customer success managers for enterprise accounts
• Online knowledge base and documentation
• Community forums and user groups
• Professional services for complex implementations

Adeptia Automate uses a flexible pricing model based on:

• Transaction volumes processed
• Product tier with number of connections and data sources
• Deployment model (cloud vs on-premises)
• Support level requirements

Contact our sales team for customized pricing based on your specific needs.